Why can't I see my video on my ScreenPal Content page online?
Why can't I see my videos and images created in the app on my online Content page?
Content you create using the app is stored locally on your device. It only gets uploaded to ScreenPal's content hosting platform when you open the video in the desktop app and use the Upload to ScreenPal feature. The one exception to this is the Video Messaging extension for Chrome, which uploads recordings automatically.
Video and image projects can be accessed via the Video Editor's Project Manager. These projects are the raw, unprocessed files stored locally on your device, complete with individual edit points, overlays, narration, etc. You have access to the full editing history. Video and image projects can be edited and re-edited in a non-destructive format.
When you use the Upload to ScreenPal
option, the video (or image) project is flattened, resulting in an MP4 (or JPG) file, and uploaded to your online Content page. Note that it is only the uploaded video (or image) which is flattened; the project remains fully editable in the app. Once the upload completes, the uploaded content is available for you to access or share online. If at some point you delete the video project in the app, then later on realize you need to perform further edits, you can send the uploaded video back to the app using the Send to Video Editor
feature. Click here
to learn more.
It is important to note that the Auto Backup
feature is for storing video projects in a secure online storage location, which is completely separate from the content hosting platform. The secure cloud backup feature backs up your video projects to a personal storage space. This is different than the content hosting platform where you can manage and share videos uploaded to our site. In other words, "backup" is like a personal lockbox in the cloud while "upload" is a way to share content. Click here
for more information.
Backup and Restore
Backup and Restore We support online or "cloud" backups. Perhaps you'd like to access your video projects on multiple computers or know that they are in a protected location in case something happens to your computer. In either case, our Backup and ...
See more upload options
How to see more upload options Our screen recorder allows you to upload recordings to various services like YouTube, Vimeo, or to our own hosting site. In order to add these services, please see the instructions below. Add more upload options To see ...
"Sorry, this recording has missing files since iCloud Drive 'Optimize Mac Storage'" is enabled
ScreenPal stores your video projects in a default folder on your Mac. Older versions of ScreenPal store video projects in the Documents folder, in either a ScreenPal sub-folder, or a Screencast-O-Matic folder (if you used ScreenPal prior to the ...
Edit a video project across a team
You can use the Video Editor to edit your co-worker's video projects, also known as .screenpal (or .somrec) files. To share your video files for editing with your team, you will need to export them from your Project Manager. Click Manage Video ...
Install ScreenPal Extension
Installing in Google Chrome: Visit the Chrome Web Store, here. Click Add to Chrome. Once installed, you will see the ScreenPal icon in web-based text fields. For example: Installing in Microsoft Edge: Visit the Chrome Web Store, here. Click Add to ...