Desktop
Quickly add sections to a Story
If you creating a new Story or editing and existing Story using our Stories feature, you can quickly add multiple sections to your project by following these steps, rather than clicking Add Section. 1. Open the Project Manager and click a Story ...
Use the Recognize Text tool
Use our Recognize Text tool to quickly convert static image text into editable, copiable, and searchable text. To access use the text recognition tool, complete the steps below. 1. Open Project Manager. 2. Click Images at the top of the page. 3. ...
Recognize Text tool is not detecting any text
When using the Recognize Text tool with screenshots and other images within the Image Editor, you might select text and receive an error that states, "No text detected". This can happen when the text you are selecting is too small, or the selected ...
Import and edit an image
As a user with a Deluxe, Premier, Max, or Team account, you can import an existing image from your computer using the Project Manager and edit it using our image editor. To import and edit an image, follow the steps below. 1. From the Project ...
Import a Story template and use it to create a Story
Team members within your organization can easily create brand-specific templates using our Stories feature and then distribute these templates for use as the basis for Story projects. To import a Story template and use it to create your Story ...
Embed a video on your website
You can easily embed your videos on your website using an embed code. To do this, complete the steps below. 1. Log into your account via our website. 2. Click My content at the top of the page. 3. In the Videos area, hover over the video you'd like ...
Configure your Cloudflare proxy for an SSL certificate
If you are using Cloudflare and you want to use a custom domain (CNAME) with an SSL certificate to host your content, you need to disable the proxy in your Cloudflare settings. Doing this enables us to successfully issue you an SSL certificate for ...
Collaborate with colleagues by sharing a Story template
You can use our Stories feature to create a storyboard template for your school, company, or organization. You can then share that template with your colleagues, enabling them to create videos and presentations that showcase your brand. To create a ...
Unable to import Word document for narration text
When you create a Story or Script, you can import script text that you have written outside of our application. You can only import script text in the form of a plain text .txt file. You can create a .txt file using Microsoft Notepad, Apple TextEdit, ...
Import presentation documents to create a Story
There are several ways you can import existing presentations from Microsoft PowerPoint, Keynote for Mac and iOS, and Google Slides to transform into Stories using our storyboard view. Google Slides Follow the steps below to import a presentation from ...
Import narration correctly when creating a story
There are two ways you can import audio narration when creating a Stories project: 1. Click the Import / Export icon () at the top of your storyboard and select Import Narration. Next, click Choose Audio File and select a narration file from your ...
Edit captions settings (viewers)
When you view one of our videos from a channel, a direct link, or an embedded link on the content owner's website, you can easily change the look and feel of the captions, if that video has captions enabled. To change the caption settings, follow the ...
Channel and video visibility settings
There are several visibility options for both individual videos and channels. Unlisted - Anyone with the link can view the video, including people who access an embedded link via your website. However, the video will not be indexed by search engines. ...
When to use our tools
Our app helps you capture video on all of your devices with the Desktop screen recorder, the ScreenPal Chrome extension, and our mobile application. Below is a brief explanation of each platform to help you determine when to use each one! Desktop ...
Customize the video player
With a Solo Premier, Solo Max, or Team Plan, you can easily customize the video player to match your personality, brand, or campaign. Please note that if you are a member of a Team Plan, your Account Owner or Administrator might choose to limit these ...
Update billing and payment information
If you have a paid plan, you can update your payment and billing information by following the steps below. 1. Log into your account. 2. Click your user icon (), located in the top right corner of the page and select Settings from the menu. 3. In the ...
Create, view, and score a quiz
Use the four tabs on the Quiz page to create your quiz, configure the quiz’s settings, and view the results of a quiz. Edit Quiz tab Use the Edit Quiz tab to add questions to your quiz. To add a question, click the video timeline where you want the ...
Use the Quizzes feature
Quizzes You can add questions to the end of your video to turn it into a quiz or survey. A quiz is a great way to ensure that students are engaged and learning, make your videos more interactive, or engage and connect with your audience. Quizzes can ...
Use Virtual Backgrounds
You can use the virtual background feature in our desktop recorder to blur or replace your background. These virtual backgrounds can help keep your video background private, show your personality, minimize distractions or better represent your ...
Inclusion and Accessibility
Our commitment to accessibility. We are dedicated to ensuring our products are inclusive and meet the accessibility needs of our diverse customers. We believe in eliminating barriers in education and idea-sharing. We believe that everyone in the ...
Connect Webex by Cisco Meeting Recordings to the Desktop Video Editor
WebEx Integration: Easily download your WebEx Cloud recordings, or import your WebEx recordings from your local computer to manage, edit, and share your video meetings. Import the Webex recording and then use the ScreenPal video editor to edit your ...
Edit captions
There are several options to update captions for a video you've previously completed: Edit captions directly in the interactive captions editor. Replace your existing captions by uploading a new captions file (you can do this in the app or in your ...
Add captions to a recording and upload to your account or to YouTube.
There are several ways to add captions to your recordings using our Video Editing tool. Add captions from a file With a video selected in the Video Editing tool, click in the bottom right of the screen. In the box for Title, enter a descriptive title ...
Add an image to your recordings
With our video editing tools, you can easily enhance your video with pictures and images. If you want to spruce up your videos by adding images, follow the instructions below or watch our short video tutorial about Overlay Images. Overlay an image in ...
Connect MS Teams recordings to the Desktop Video Editor
Microsoft Teams Integration Easily download your recordings from Microsoft Teams to manage, edit, and share. Import the Teams recording and then use the ScreenPal video editor to edit your meeting video and share it. This feature is included in our ...
How iCloud may affect Screenshots on Mac
Where did my Screenshot go? Our app stores your screenshots by default in the Documents folder on your Mac. As a Mac user, you may find some of your screenshots missing due to the use of iCloud's Optimize Mac Storage feature. The Optimize Mac ...
Screen Recorder and Screenshot shortcuts
Screen Recorder and Screenshot Shortcuts You can set up keyboard shortcuts, or hotkeys, to launch our content creation tools on your Windows PC or Mac. These shortcuts allow you to quickly perform the following actions: Open the content manager Start ...
Find your Consumer Key and Shared Secret
Our application integrates with many learning management systems via the Learning Tools Interoperability (LTI) standard. You can use an LTI Plugin to access our tools and share content while working within an LMS. The LTI app assumes you are hosting ...
Admins & Teachers: Set up ScreenPal in Schoology LMS
Our application integrates with many learning management systems via the Learning Tools Interoperability (LTI) standard. This article will help with the setup and use of our LTI app within the Schoology LMS for administrators and teachers. Table of ...
Admins: Enable our apps to work over a protected network (domains and ports)
Firewall, Content Filter, Network Security Businesses and schools may use firewall settings and content filters that prevent our applications from properly communicating online. If your network is restricted, your may have seen messages like these: ...
Uninstall and reinstall our desktop application on MAC OS
Uninstalling the ScreenPal Desktop Application: On a Mac OS Computer, you can uninstall our application by opening the Mac Applications folder and dragging the folder named ScreenPal-v3 to the trash. Next, click Go on the Mac Finder menu, hold down ...
Uninstall and reinstall the desktop application on Windows OS
Uninstalling the Desktop Application: To uninstall our app on a Windows OS computer, please open the Windows Control Panel and uninstall any of these apps that you see listed: ScreenPal v3.0 Screen Recorder Launcher Web Launch Recorder Next, restart ...
Connect Zoom meeting recordings to the Desktop Video Editor
Easily download your Zoom Cloud recordings, or import your local computer Zoom recording to manage, edit, and share your video meetings. Import the Zoom recording and then use the ScreenPal video editor to edit your meeting video and share it. This ...
Edit a video project across a team
You can use the video editor to edit your co-worker's video projects, also known as .screenpal (or .somrec) files. To share your video files for editing with your team, you will need to export them from your Project Manager. Click on 'Manage Video ...
Adjust, resize, and crop a webcam recording
If you want to adjust your webcam recording, you can easily resize and crop it in the video editor. After you complete your webcam recording, click Done and then click Save/Upload. 1. Edit the video and click on the webcam preview. The Camera menu ...
Take a screenshot
The screenshots tool enables you to capture your desktop, an application window, or a selected area of your screen. Once you take a screenshot, you can embed it in an email, send it as a file, insert it into a recording using the video editor, or ...
Improve your game recordings
How can I improve my game recordings? Here are a few tips to get a better game recording: Record the game in Windowed-Mode, If the game you're running is full-screen, you can usually switch to windowed-mode by pressing ALT + ENTER together. To reduce ...
Change the framerate (fps) that the Recorder uses to capture the screen
Is there a way to change the framerate (fps) that the Recorder uses to capture the screen? Our screen recorder will capture at the highest framerate possible. There is not currently a setting to customize the framerate setting.
Record system audio with Realtek Audio Card
Recording system audio with Realtek Audio Card If you have a Realtek audio card, you must configure it to use the two-speaker setup to record the system audio using our app. 1. Go to the Control Panel. 2. Click Sound. 3. Open the Realtek HD Audio ...
Get the latest version of the install for Mac
How do I get the latest version of the install for Mac? There are two ways to update your version of our app on Mac. First, log into our site and launch the tools: This will automatically update your application to the latest version. You can also ...
Next page