Desktop
Customize your webcam
When you use ScreenPal's Screen Recorder to record your screen and webcam together, you can easily customize the appearance of your webcam. Begin by opening the Screen Recorder and click Both. This displays your webcam preview. To change the shape of ...
Content storage locations on Windows and Mac
ScreenPal content is stored on your computer in a different location depending on whether you have a Windows PC or a Mac, and which version of our application you currently have installed. ScreenPal content on MacOS If you are on a Mac, follow the ...
Tips for capturing the best scrolling screenshots
Our scrolling screenshots feature enables you to capture content that does not fit on your screen. You can use this tool to capture a single webpage, a lengthy email, or multiple-page documents, without having to take multiple screenshots. You will ...
Video quality options
When using ScreenPal, you can record and edit your videos at any resolution. Uploading to ScreenPal hosting: If you are using the free version of our app, or you have a Solo Deluxe or Solo Premier plan, you can publish and upload videos to ScreenPal ...
Quickly add sections to a Story
If you creating a new Story or editing and existing Story using our Stories feature, you can quickly add multiple sections to your project by following these steps, rather than clicking Add Section. 1. Open the Project Manager and click a Story ...
Use the Recognize Text tool
Use our Recognize Text tool to quickly convert static image text into editable, copiable, and searchable text. To access use the text recognition tool, complete the steps below. 1. Open Project Manager. 2. Click Images at the top of the page. 3. ...
Recognize Text tool is not detecting any text
When using the Recognize Text tool with screenshots and other images within the Image Editor, you might select text and receive an error that states, "No text detected". This can happen when the text you are selecting is too small, or the selected ...
Import and edit an image
You can import an existing image from your computer using the Project Manager and then edit it using our image editor. To import and edit an image, follow the steps below. 1. From the Project Manager, click Images in the toolbar. This label will have ...
Import a Story template and use it to create a Story
Team members within your organization can easily create brand-specific templates using our Stories feature and then distribute these templates for use as the basis for Story projects. When a team member saves a video template, they can distribute the ...
Collaborate with colleagues by sharing a Story template
You can use our Stories feature to create a storyboard template for your school, company, or organization. You can then share that template with your colleagues, enabling them to create videos and presentations that showcase your brand. To create a ...
Import presentation documents to create a Story
There are several ways you can import existing presentations from Microsoft PowerPoint, Keynote for Mac and iOS, and Google Slides to transform into Stories using our storyboard view. Google Slides Follow the steps below to import a presentation from ...
Import narration correctly when creating a story
There are two ways you can import audio narration when creating a Stories project: 1. Click the Import / Export icon () at the top of your storyboard and select Import Narration. Next, click Choose Audio File and select a narration file from your ...
Edit captions settings (viewers)
When you view one of our videos from a channel, a direct link, or an embedded link on the content owner's website, you can easily change the look and feel of the captions, if that video has captions enabled. To change the caption settings, follow the ...
Use Virtual Backgrounds
You can use the virtual background feature in our desktop recorder to blur or replace your background. These virtual backgrounds can help keep your video background private, show your personality, minimize distractions or better represent your ...
Inclusion and Accessibility
Our commitment to accessibility. We are dedicated to ensuring our products are inclusive and meet the accessibility needs of our diverse customers. We believe in eliminating barriers in education and idea-sharing. We believe that everyone in the ...
Connect Webex by Cisco Meeting Recordings to the Desktop Video Editor
WebEx Integration: Easily download your WebEx Cloud recordings, or import your WebEx recordings from your local computer to manage, edit, and share your video meetings. This feature is included in both our Solo and Team Plans. Connect with your local ...
Edit captions
There are several options to update captions for a video you've previously completed: Edit captions directly in the interactive captions editor. Replace your existing captions by uploading a new captions file (you can do this in the app or in your ...
Add captions to a recording and upload to your account or to YouTube.
There are several ways to add captions to your recordings using our Video Editing tool. Add captions from a file With a video selected in the Video Editing tool, click in the bottom right of the screen. In the box for Title, enter a descriptive title ...
Add an image to your recordings
With our video editing tools, you can easily enhance your video with pictures and images. If you want to spruce up your videos by adding images, follow the instructions below or watch our short video tutorial about Overlay Images. Overlay an image in ...
Connect MS Teams recordings to the Desktop Video Editor
Microsoft Teams Integration Easily download your recordings from Microsoft Teams to manage, edit, and share. Import the Teams recording and then use the ScreenPal video editor to edit your meeting video and share it. This feature is included in our ...
How iCloud may affect Screenshots on Mac
Where did my screenshots go? With older versions of ScreenPal, screenshots are stored by default in the Documents folder on your Mac. If this is the case, you may find some of your screenshots missing due to the use of iCloud's Optimize Mac Storage ...
Screen Recorder and Screenshot shortcuts
Screen Recorder and Screenshot Shortcuts You can set up keyboard shortcuts, or hotkeys, to launch our content creation tools on your Windows PC or Mac. These shortcuts allow you to quickly perform the following actions: Open the content manager Start ...
Admins: Enable our apps to work over a protected network (domains and ports)
Firewall, Content Filter, Network Security Businesses and schools may use firewall settings and content filters that prevent our applications from properly communicating online. If your network is restricted, your may have seen messages like these: ...
Uninstall and reinstall our desktop application on MAC OS
Uninstalling the ScreenPal Desktop Application: On a Mac OS Computer, you can uninstall our application by opening the Mac Applications folder and dragging the folder named ScreenPal-v3 to the trash. Next, click Go on the Mac Finder menu, hold down ...
Uninstall and reinstall the desktop application on Windows OS
Uninstalling the Desktop Application: To uninstall our app on a Windows OS computer, please open the Windows Control Panel and uninstall any of these apps that you see listed: ScreenPal v3.0 Screen Recorder Launcher Web Launch Recorder Next, restart ...
Customize the size and shape of my video
You can easily adjust and customize the size and shape of your video from the video editor. There are a number of ways to change the size of your video. You can change either the Canvas size, which is the size of your overall video, or you can change ...
Connect Zoom meeting recordings to the Desktop Video Editor
As a Solo Deluxe, Premier, or Max user, or as a member of a Team Plan, you can easily download your Zoom Cloud recordings, or import your local computer Zoom recording to manage, edit, and share your video meetings. Import your Zoom recording and ...
Edit a video project across a team
You can use the Video Editor to edit your co-worker's video projects, also known as .screenpal (or .somrec) files. To share your video files for editing with your team, you will need to export them from your Project Manager. Click Manage Video ...
Adjust, resize, and crop a webcam recording
If you want to adjust your webcam recording, you can easily resize and crop it in the video editor. After you complete your webcam recording, click Done and then click Save/Upload. 1. Edit the video and click on the webcam preview. The Camera menu ...
Improve your game recordings
How can I improve my game recordings? Here are a few tips to get a better game recording: Record the game in Windowed-Mode, If the game you're running is full-screen, you can usually switch to windowed-mode by pressing ALT + ENTER together. To reduce ...
Change the framerate (fps) that the Recorder uses to capture the screen
Is there a way to change the framerate (fps) that the Recorder uses to capture the screen? Our Screen Recorder will capture at the highest framerate possible. There is not currently a setting to customize the framerate setting.
Record system audio with Realtek Audio Card
Recording system audio with Realtek Audio Card If you have a Realtek audio card, you must configure it to use the two-speaker setup to record the system audio using our app. 1. In Windows, open the Control Panel. 2. Click Hardware and Sound. 3. Click ...
Get the latest version of the install for Mac
How do I get the latest version of the install for Mac? There are two ways to update your version of our app on Mac. First, log into our site and launch the tools: This will automatically update your application to the latest version. You can also ...
Update to the latest version from the app
How do I update to the latest version from the app? Launch the app and open the Project Manager. Click the ? (question mark) icon in the upper-right corner. You can now view the version of the app you're currently running and whether any updates ...
Upload a PowerPoint presentation
You can include Microsoft Powerpoint slides in your video projects by doing either of the following: 1. Importing a presentation using our Story feature. 2. Recording a presentation directly on your computer screen using the Recorder. 1. Importing a ...
Remove mouse and click highlighting
After you make a recording you'll notice in the playback that there is a yellow circle (halo) around the mouse as it moves and that there are flashes of blue or red when you click the mouse. There are several ways you can remove or modify the cursor ...
Import and edit an mp4 or other video
Can I import and edit an mp4 or other video? Yes. With all plans, including free subscriptions, you can import a video file to use in the Video Editor. The videos you import must be .mp4, .screenpal, or .somrec files. To import a video, open the ...
Make and edit recordings when offline
You can use our Desktop tools when you are offline to create videos and screen recordings without an internet connection, just as you would online. Please note that you do not need to be logged into ScreenPal to use our tools via the tray. If you are ...
Create a channel on YouTube for your Google account
Creating a channel on YouTube for your Google account Before you can upload to YouTube using your Google account, you must create a channel on YouTube by following these steps: 1. Go to https://youtube.com. 2. Make sure you are logged in with the ...
See more upload options
How to see more upload options Our screen recorder allows you to upload recordings to various services like YouTube, Vimeo, or to our own hosting site. In order to add these services, please see the instructions below. Add more upload options To see ...
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