General Desktop Information
ScreenPal desktop preferences
You can access the General preferences for the ScreenPal desktop apps from the tray menu on Windows or the menu bar on Mac. To open the tray menu on Windows, click the ScreenPal icon in your system tray: On Mac, click the ScreenPal icon in your menu ...
Content storage locations on Windows and Mac
ScreenPal content is stored on your computer in a different location depending on whether you have a Windows PC or a Mac, and which version of our application you currently have installed. ScreenPal content on MacOS If you are on a Mac, follow the ...
Video quality options
When using ScreenPal, you can record and edit your videos at any resolution. Uploading to ScreenPal hosting: If you are using the free version of our app, or you have a Solo Deluxe or Solo Premier plan, you can publish and upload videos to ScreenPal ...
Video Editor Import button
Previously, the Screencast-O-Matic Video Editor included an Import button in the top right corner. The ScreenPal Project Manager now includes an import icon in the toolbar at the top of the page. These buttons perform the same function; to import ...
Edit captions settings (viewers)
When you view one of our videos from a channel, a direct link, or an embedded link on the content owner's website, you can easily change the look and feel of the captions, if that video has captions enabled. To change the caption settings, follow the ...
Inclusion and Accessibility
Our commitment to accessibility. We are dedicated to ensuring our products are inclusive and meet the accessibility needs of our diverse customers. We believe in eliminating barriers in education and idea-sharing. We believe that everyone in the ...
Connect Webex by Cisco Meeting Recordings to the Desktop Video Editor
WebEx Integration: Easily download your WebEx Cloud recordings, or import your WebEx recordings from your local computer to manage, edit, and share your video meetings. This feature is included in both our Solo and Team Plans. Connect with your local ...
Admins: Enable our apps to work over a protected network (domains and ports)
Firewall, Content Filter, Network Security Businesses and schools may use firewall settings and content filters that prevent our applications from properly communicating online. If your network is restricted, your may have seen messages like these: ...
Uninstall and reinstall our desktop application on MAC OS
Uninstalling the ScreenPal Desktop Application Before you can uninstall ScreenPal on Mac OS, you need to quit the app if it is currently running. To do this, press CTRL and click the ScreenPal app icon in the Mac menu bar and then click Quit. To ...
Uninstall and reinstall the desktop application on Windows OS
Quit the Desktop Application Before you can uninstall ScreenPal, you need to quit the app if it is currently running. To quit, right-click the ScreenPal icon in the Windows taskbar and then click Quit. Please note that you may need to expand the ...
Get the latest version of the ScreenPal app
How do I get the latest version of the install for Mac? There are two ways to update your version of our app on Mac. First, log into our site and launch the tools: This will automatically update your application to the latest version. You can also ...
Update to the latest version from the app
How do I update to the latest version from the app? Launch the app and open the Project Manager. Click the ? (question mark) icon in the upper-right corner. You can now view the version of the app you're currently running and whether any updates ...
Upload a PowerPoint presentation
You can include Microsoft Powerpoint slides in your video projects by doing either of the following: Importing a presentation using our Story feature. Recording a presentation directly on your computer screen using the Recorder. Importing a Microsoft ...
Create a channel on YouTube for your Google account
Creating a channel on YouTube for your Google account Before you can upload to YouTube using your Google account, you must create a channel on YouTube by following these steps: 1. Go to https://youtube.com. 2. Make sure you are logged in with the ...
Keyboard Shortcuts
In Recorder: Global hotkeys in recorder which you can change by clicking the Preferences button before starting the recorder. Pause / Resume ALT + P Option - P for Mac Draw and Zoom SHIFT + ALT + D Shift - Option - D for Mac Toggle Webcam Big No ...
Backup and Restore
Backup and Restore We support online or "cloud" backups. Perhaps you'd like to access your video projects on multiple computers or know that they are in a protected location in case something happens to your computer. In either case, our Backup and ...
Change the location where recordings are stored
In older versions of ScreenPal, video projects are stored in the Documents folder on both PC and Mac by default. In newer versions (3.4.0 and above), video projects are stored in your User Profile folder on Windows (C:\Users\UserName\ScreenPal) and ...
Find a video that was uploaded to YouTube
Unable to find a video that was uploaded to YouTube If you are unable to find a video that you uploaded to YouTube, please follow the instructions below: 1. Visit this link to access your YouTube Studio account: https://studio.youtube.com/. 2. Once ...