If you are using ScreenPal on a Mac, you may receive a message stating that support is ending for ScreenPal and that our app, or a component used by it, will not work with future versions of macOS.

You will need to uninstall the Intel-based version of ScreenPal and install the M-series version for Apple silicon. To do this, complete the steps below.

1. If ScreenPal is currently running, quit the app by clicking the ScreenPal icon in the menu bar and selecting Quit.

2. Open Finder and go to the Applications folder. Drag the ScreenPal app into the Trash.

3. On the Finder menu, click Go. Hold down the Option key on your keyboard and click Library.

4. Drag the folder named ScreenPal-v3 to the Trash.

5. Restart your computer. You must complete this step in order for this process to work correctly.

6. Go to the ScreenPal Download page and click the Download Install button.

7. On the Download for Mac screen, select M-Series Mac.

8.  Follow the prompts to install the ScreenPal app. For more details, see our article titled Install the ScreenPal app on macOS.

All of your videos and images will be available within the ScreenPal Desktop app as soon as the installation is complete.