Uninstall and reinstall the desktop application on Windows OS
Uninstalling the Desktop Application:
To uninstall our app on a
Windows OS computer, please open the
Windows Control Panel and
uninstall any of these apps that you see listed:
- ScreenPal v2.0
- Screen Recorder Launcher
- Web Launch Recorder
Next,
restart your computer.
This step is important.
Now let's reinstall:
After you have restarted your machine, click the link below to download and reinstall the desktop application: https://screenpal.com/download
Launch the
ScreenPal application from the
Start menu on your computer.
Please contact our support team if you need further assistance.
If you are a Mac user, please see How to Uninstall / Reinstall our desktop application on MAC OS.
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