Add or remove an Admin on a Team Plan

Add Account Admins

To add an Admin to your Team Plan, follow the steps below. You can have multiple Account Admins within a Team Plan.

1. Log into your account as an Team Owner or Admin.

2. Click Settings in the menu on the left.

3. Under Team Settings, click Account Management.

4. Under Account Admins, in the Add Account Admin box, enter the email address of the user you want to add as an Admin.

5. Click Save Changes.

1. If the user already exists within your team, they will be granted Admin access.
   
2. If the user does not exist in your team, a message is displayed, notifying you that the user has been invited to join your team. After they accept the invitation and complete their ScreenPal registration, you can add them as an Account Admin.
   

      

Remove an Account Admin

1. Log into your account as an Account Owner or Admin.

2. Go to the Users page.

3. Find the user you want to remove Admin access from and click the three dots at the end of their row in the Users list.

4. Select Edit Details.

This opens the Profile page for the user. 

5. Click the Role drop-down and select Member.

6. Click Save User Profile.

Info: The user will remain within your team as an active user, but will no longer have Admin permissions. To remove a user from your Team Plan entirely, you must revoke their access to your team.

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What can an Admin do?

1. Manage all content and analytics
   
2. Edit the company profile
   
3. View plan information and see usage
4. Add other users and Admins
   

What can't an Admin do?

1. Cancel the plan
   
2. Upgrade or downgrade the plan
   

Note: If you purchased a Team Deluxe Plan (purchases prior to April 2022), you will not have the option to add multiple admins as that feature was not offered with Team Deluxe.

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