Team Admin: Revoke user access to your Team Plan
If a user leaves your organization, or you no longer want that user to be a part of your Team Plan, you can revoke access and determine how to handle the content that user created. To do this, follow the steps below:
1. Log into your Team account as an Account Owner or Administrator.
2. Click the Users tab.
3. Find the user you want to remove in the list.
4. Click the More Options icon (
) for that user and select Revoke Access.
The Revoke User dialog is displayed. This dialog displays several options for how to handle the user's content.
5. From the Revoke User dialog, select on of the following options:
- User can keep the images and videos - This option enables the user to keep all of the images and videos they created using a Solo account that is not part of your Team Plan.
- Delete images and videos - This option revokes access to your Team Plan for the user and deletes all the images and videos they have created. Use caution when selecting this option as deletion of these items cannot be undone.
- Transfer the images and videos to another user - The user whose access you are revoking will no longer have access to their content, or to your team. All content created by that user will be reassigned to a Team user that you select and all existing permissions will be copied.
- Duplicate images and videos - The user you are removing will keep a copy of all the content they created, but will no longer have access to your Team. The original content created by this user will be reassigned to a user of your Team that you select and all permissions will be copied.
6. After you have made your selection and entered a user to transfer content to, if applicable, click Save.
The selected user is removed and their content is transferred or deleted, depending on your selection.
Related Articles
Access ScreenPal as the member of a Team Plan
As a member of a Team Plan, there are several ways you can access our tools. Sign Up Link If your Team Administrator sends you a sign-up link, click it to sign into your existing ScreenPal account, or create a new account, and request access to your ...Team Admin: Feature Access Settings
Team Creators versus Team Users When you have a Team Plan, ScreenPal Team Creator licenses are consumed when one of the following occurs: A user logs into a ScreenPal hosting account that is associated with your Team Plan during the plan month and ...Team Admin: Add users to your Team Plan
Team Creators versus Team Users When you have a Team Plan, ScreenPal Team Creator licenses are consumed when one of the following occurs: A user logs into a ScreenPal hosting account that is associated with your Team Plan during the plan month and ...Join my Team Plan
If your organization purchased a Team Plan that requires you have an account with us (for example, you need an account to host videos and images on our site), you need to join the Team Plan to access advanced features. There are a few ways you can ...Add or remove an Admin on a Team Plan
Add Account Admins To add an Admin to your Team Plan, follow the steps below. Log into your account as an Account Owner or Admin. Click your user badge in the upper right corner () and then select Settings. Click Company Profile in the menu on the ...