Team Admin: Revoke a user's access to your Team Plan
If a user leaves your organization, or you no longer want that user to be a part of your Team Plan, you can revoke their access and determine how to handle the content that user created. To do this, follow the steps below:
1. Log into your Team account as an Account Owner or Administrator.
2. Go to the Users area.
3. Find the user you want to remove in the list.
4. Click the More Options icon (
) for that user and select Revoke Access.
The Revoke User dialog is displayed. This dialog displays several options for how to handle the user's content.
5. Select on of the following options:
- Allow user to keep their account - Removes the user from your Team Plan and switches them to a free ScreenPal user. When you select this option, you have several choices for how to handle the content the user created while they were a member of your team.
- Allow user to keep their content - Allows the user to retain their content as a free user.
- Transfer content to a user on my team - The user whose access you are revoking will no longer have access to their content. All of their content will be reassigned to a Team user that you select.
- Duplicate and transfer - The user you are removing will keep a copy their content. The original content created by this user will be reassigned to a member of your Team that you select.
- Delete user account - Removes the user from your team and permanently deletes their account. You have two options for what happens to their content:
- Delete content - Permanently deletes all the user's images and videos.
- Transfer content to a user on my team - Transfers the user's images and videos to a team member you select.
6. After you have made your selection and entered a user to transfer content to, if applicable, click Revoke User.
The selected user is removed and their content is transferred or deleted, depending on your selection.
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