Failed to download latest version for app!
If you receive a message that the app "Failed to download latest version for app! (error: updatejars)" it means the app was blocked from accessing the internet.
This is usually due to anti-virus or firewall software running on the computer which is blocking the app.
If you are running from within a school or company network it might also be something blocked by your IT department so you should check with them to see if there are any restrictions.
Update the to the latest version from the app
How do I update to the latest version from the app? Launch the app and open the Project Manager. Click the ? icon in the upper-right corner. You can now view the version of the Recorder you're currently running and whether any updates are ...
Get the latest version of the install for Mac
How do I get the latest version of the install for Mac? There are two ways to update your version of our app on Mac. First, log into our site and launch the tools: This will automatically update your application to the latest version. You can also ...
Add your account to our mobile app
You can quickly log into your account using our mobile application to upload mobile recordings to your account and access the features associated with your account from your iOS device. To do this, follow the steps below. 1. Open our app on your iOS ...
Install the iOS App
1. Tap the App Store icon () on your iPhone or iPad to open the App Store. 2. Search for our app. 3. Click Get to download the app. Note: The first time you run the app you will need an internet connection as the app needs to download a configuration ...
Install the Android App
Visit Google Play Store to download our app for your Android phone. Please note that the first time you run the app you will need an internet connection as the app needs to download a configuration component to work properly. Note: At this time we ...