General
Resolve the message stating that your Team Plan is expiring and your content is frozen and scheduled for deletion
If you have a Team Education plan that self-identifies as K-12, and your plan is almost due for renewal, members of your team may see the following message when they log into their ScreenPal Hosting account: If your Team Plan has already expired, ...
Customize your organization's Help page
As a Team Owner or Account Admin, you can customize the information that is displayed on your Team's Help page. This page is displayed for your users when they log into their account, click their user icon (), and select Help from the menu. To ...
Transfer content to a member of your team
If you have a ScreenPal Team Plan, you can transfer the ownership of videos and recordings to other members of your team. Those team members can then own the content, make future updates as needed, and distribute content to the members of your team. ...
How are Creator Licenses counted in Team Plans?
When you have a Team Plan, ScreenPal Team Creator licenses are consumed when one of the following occurs: A user logs into a ScreenPal hosting account that is associated with your Team Plan during the plan month and interacts with video or image ...
Team Plan High and Max Usage Emails
Team Plan High and Max Usage Emails You can choose to receive an email when your Team Plan is close to reaching the maximum number of computers or maximum bandwidth for the current month. You'll also receive another email when and if you reach the ...