Why do I need to grant ScreenPal permissions to my device, camera, and microphone?
When you install our application on your mobile device, you will receive several notifications asking you to grant permissions to our app. Examples of permissions you might need to grant our application are displayed below. Access to your photos We ...
Video stops recording or you cannot stop your video recording
This often happens when your device is out of memory or space. We recommend that you close out of the other apps running in the background. Also, please check your device to make sure that you have sufficient storage. If these issues persist, please ...
Find the location of your videos
Apple iPhone/iPad: Your videos can be accessed directly from our app, and can also be found in the ScreenPal album in your Camera Roll. You can access your Camera Roll using the iPhone Photos app. Android: Your videos can be found in our app, or in ...
Import videos from your phone library
Importing videos from my phone library You can import videos directly from your phone's video library so that you can edit those videos and share. Tap the Import button on the upper left of the app screen and then select you video to import. Having ...
Send your mobile recordings to the desktop Video Editor
For Premier and Max Plans, a copy of recordings created on the mobile app can be automatically transferred to our desktop video editor. This enables you to combine your mobile recordings with other videos and take advantage of the richer editing ...