Mobile Apps
Why do I need to grant ScreenPal permissions to my device, camera, and microphone?
When you install our application on your mobile device, you will receive several notifications asking you to grant permissions to our app. Examples of permissions you might need to grant our application are displayed below. Access to your photos We ...
Android Frequently Asked Questions
How do I get your app? You can download and install our app from Google Play Store. How do I record my screen? First, launch our app from your device. Next, tap the red Rec button at the bottom of the screen to launch the recorder. From there, you ...
iOS Frequently Asked Questions
How do I record my microphone? First, make sure that your phone is not set to silent. After clicking Launch Recorder, make sure to tap the microphone. The text below the microphone will say "Microphone On" and the microphone icon will display in red. ...
Show finger taps when recording on your Android device
In order to protect your privacy, the ScreenPal mobile application does not capture user gestures, such as taps and swipes, for display within the recorder. However, you can enable the Show taps functionality independently on your Android device and ...
Show finger taps when recording your screen on iOS
Our mobile application does not capture user gestures, such as taps and swipes, for display within the recorder, in order to protect your privacy. However, you can enable AssistiveTouch on your Apple device and our application will capture these ...
Add your account to our mobile app
You can quickly log into your account using our mobile application to upload mobile recordings to your account and access the features associated with your account from your iOS device. To do this, follow the steps below. 1. Open our app on your iOS ...
Sound isn't working/recording on the Mobile App (iOS / iPhone / iPad / Android)
Make sure that your phone is not set to silent mode and that you have sufficient volume to the speakers before you begin recording. Apple iPhone/iPad: Tap the microphone icon to turn your microphone on. This will capture your audio. Please note: ...
Video stops recording or you cannot stop your video recording
This often happens when your device is out of memory or space. We recommend that you close out of the other apps running in the background. Also, please check your device to make sure that you have sufficient storage. If these issues persist, please ...
Why can't I record my Facecam at the same time as my video on iPhone/iPad?
Due to a limitation of the Apple iOS system, the camera cannot be turned on while recording your screen. However, you can add a Facecam overlay to an existing screen recording by following the steps outlined in Add the facecam to a screen recording ...
Record your Android device screen
Download the Screen Recorder and Video Editor app for Android Get our app on Google Play. Using the Android Screen Recorder: You can launch the recorder by using overlay controls, the notification bar, or directly from our Android app. Record using ...
Record your iPhone or iPad screen
Visit the App Store to download our screen recorder for iPhone and iPad. Use the iOS Screen Recorder: 1. Open the app and tap the red Rec button. 2. Select the type of recording you'd like to make. 3. Select ScreenPal from the list to make this your ...
Find the location of your videos
Apple iPhone/iPad: Your videos can be accessed directly from our app, and can also be found in the ScreenPal album in your Camera Roll. You can access your Camera Roll using the iPhone Photos app. Android: Your videos can be found in our app, or in ...
Install the Android App
Visit Google Play Store to download our app for your Android phone. Please note that the first time you run the app you will need an internet connection as the app needs to download a configuration component to work properly. Note: At this time we ...
Install the iOS App
1. Tap the App Store icon () on your iPhone or iPad to open the App Store. 2. Search for our app (ScreenPal). 3. Click Get to download the app. Note: The first time you run the app you will need an internet connection as the app needs to download a ...
Add the facecam to a screen recording using iOS
Apple's operating system does not allow our app to capture your screen and camera at the same time. Instead of creating a video that includes a screen recording and facecam recording at the same time, you can overlay a facecam recording onto an ...
Import videos from your phone library
Importing videos from my phone library You can import videos directly from your phones' video library so that you can edit those videos and share. Tap the Import button on the upper left of the app screen and then select you video to import. Having ...
Send your mobile recordings to the desktop Video Editor
For Premier and Max Plans, a copy of recordings created on the mobile app can be automatically transferred to our desktop video editor. This enables you to combine your mobile recordings with other videos and take advantage of the richer editing ...