Publish: Save or Upload
Why can't I see my video on my ScreenPal Content page online?
Why can't I see my videos and images created in the app on my online Content page? Content you create using the app is stored locally on your device. It only gets uploaded to ScreenPal's content hosting platform when you open the video in the desktop ...
YouTube says upload is unauthorized
If you are unable to upload to YouTube because you see the message "YouTube says upload is unauthorized", use the following steps to reconnect your YouTube account to our Screen Recorder app. Click Cancel on the error message window and then click ...
Upload Failure
Upload Failure Failed uploads are usually caused by: Restricted networks - You are on a school or company network which is restricting the upload. If you suspect that this is the case, please refer your network administrator to this article. ...
Error while encoding (Windows)
If you receive a pop-up message stating "Error while encoding" after you click Upload or Save as Video File, this may be due to your anti-virus or firewall software (e.g. Comodo, Zone Alarm, etc.). To fix this issue, set the anti-virus/firewall ...
Even though I have a Solo plan I am unable to directly upload a recording longer than 15 minutes to YouTube
YouTube has its own upload limit of 15 minutes but you should be able to upload longer recordings there once you verify your YouTube account. This YouTube support article goes into more detail: https://support.google.com/youtube/answer/71673?hl=en
Browse or Select folder closes immediately while attempting to save a video (Windows 10)
If you are experiencing an issue while saving videos to your computer from our screen recorder or video editor application, where the Browse or Select box closes immediately after clicking them, the issue could be caused by having a God Mode Folder ...
Find a recording (Windows and macOS)
If you are unable to locate a recording, where to look depends on whether you are looking for the video project, a saved MP4 video file, an uploaded video, or an exported .screenpal file. On older versions of the application, the default storage ...