Resolve the message stating that your Team Plan is expiring and your content is frozen and scheduled for deletion
If you have a Team Education plan that self-identifies as K-12, and your plan is almost due for renewal, members of your team may see the following message when they log into their ScreenPal Hosting account:
If your Team Plan has already expired, Team users will see the below message and will not be able to access their content.
As the Team Administrator or Team Owner of your Team Plan, you will receive an email notification from ScreenPal three days before your plan is set to expire. In order for your team members to access their content, you must renew your Team Plan. If you do not renew, your team's content will be permanently removed 5.5 months after your plan's expiration date.
Related Articles
Creating Groups for your team
If you are a Team Owner or Team Administrator of a Team Plan, you can create collections of users called Groups. Your Team Members can then share content to these groups without having to select individual Team Members. You can also enable a group to ...
Access ScreenPal as the member of a Team Plan
As a member of a Team Plan, there are several ways you can access our tools. Sign Up Link If your Team Administrator sends you a sign-up link, click it to sign into your existing ScreenPal account, or create a new account, and request access to your ...
Groups: Usage and sharing
If you are part of a Team plan, your Team Admin can create collections of users called Groups. You can then share content to groups and to collaborate on content projects across your team. Share Content to a group 1. Log into your team account and ...
Team Admin: Revoke user access to your Team Plan
If a user leaves your organization, or you no longer want that user to be a part of your Team Plan, you can revoke access and determine how to handle the content that user created. To do this, follow the steps below: 1. Log into your Team account as ...
Setting up hosting
Setting up and customizing hosting Free and Deluxe Users If you are a Free or Solo Deluxe user, you have access to our free hosting services that enable storing, customization and sharing your image and video content. You can configure several ...