Our Impersonation feature enables Account Owners and Administrators to temporarily become an authenticated member of their team for testing purposes.
Please note that you do not need to know a user's password in order to impersonate them, nor does using the Impersonation feature give you access to a user's password.
When impersonating a user, an Administrator can see and do exactly what that user will be able to see and do, enabling the Admin to correctly grant that user the applicable permissions.
Follow the steps below to impersonate a user.
1. Log into your Team Account as an Account Owner or Administrator.
2. Click Users at the top of the page.
3. From the Users page, click the name of the user you would like to impersonate.
You can only impersonate users who have been approved as members of your team. Other administrators, as well as users with a Status of Invited cannot be impersonated.
4. From the selected user's profile, click the Impersonate button ().
The selected user's Content page opens. The name of the user you are impersonating is displayed in an orange banner at the top of the screen.
5. From the menu on the left side of the page, you can verify which folders and channels the user has access to.
6. To exit Impersonation mode, click the X on the right side of the orange banner.
The application returns you to your own Content page.
Access ScreenPal as the member of a Team Plan
As a member of a Team Plan, there are several ways you can access our tools. Sign Up Link If your Team Administrator sends you a sign-up link, click it to sign into your existing ScreenPal account, or create a new account, and request access to your ...
Join my Team Plan
If your organization purchased a Team Plan that requires you have an account with us (for example, you need an account to host videos and images on our site), you need to join the Team Plan to access advanced features. There are a few ways you can ...
Create, view, and score a quiz
Note: You must have a Solo Max, Team Education, or Team Business account to access our Quizzing and Polling feature. To create a new quiz, click Quizzes from the menu on the left side of the Content area. Use the four tabs on the Quiz page to create ...
Setting up hosting
Setting up and customizing hosting Free and Deluxe Users If you are a Free or Solo Deluxe user, you have access to our free hosting services that enable storing, customization and sharing your image and video content. You can configure several ...
Team Admin: Revoke user access to your Team Plan
If a user leaves your organization, or you no longer want that user to be a part of your Team Plan, you can revoke access and determine how to handle the content that user created. To do this, follow the steps below: 1. Log into your Team account as ...