Video embeds do not autoplay in Google Chrome

Video embeds do not autoplay in Google Chrome

When you generate a video embed code for a ScreenPal video and select the Autoplay Video player option, you might find that the video does not automatically play when you access the video in your browser.

Many web browsers have auto-play of sound disabled by default.  If a video includes audio, the video may be blocked from auto-playing, depending on your browser settings.  You can enable sound for a page, an entire site, or allow autoplay of audio on all sites by default.  The location of the sound settings depends on the browser you are using. Below are instructions for how to change your sound settings in Google Chrome.

Change sound settings for a web page in Chrome

1. Click the Site information icon in the address bar on the page.
2. Toggle the Sound control to the ON position.


NotesNote: If you click the Site settings icon and the Sound toggle is missing, you might need to skip to the Change sound settings for a site section below.

3. Reload the page.


Change sound settings for a site in Chrome

1. Click the Site information icon in the address bar, and then click Site settings.




2. On the Settings page, for Sound, click the drop-down list and select Allow




To enable sound for all sites by default, follow the steps provided in this video tutorial.  After you complete the steps, clear your browser cache, and then exit and relaunch Google Chrome.

NotesNote: Many browsers have moved towards stricter autoplay policies to improve the user experience.  Please see the current autoplay policies for several popular browers below.

For Google Chrome, muted autoplay is always allowed. Autoplay with sound is only allowed if you have interacted with the domain (by clicking, tapping, and so forth).  If you are using Chrome on desktop, autoplay is enabled if the user's Media Engagement Index threshold has been crossed. This means that you have previously played a video with sound on the same site.

For Microsoft Edge, media autoplay is set to Limit by default.  Microsoft Edge learns from your online behavior, meaning that if you have visited a site and interacted with its media previously, Microsoft Edge might allow autoplay based on those prior visits and interactions.

In Safari, autoplay is allowed only if the video does not contain an audio track, or if the video includes the muted attribute. Video playback is paused if the video includes audio, becomes unmuted without user interaction, or if the video is no longer visible onscreen (due to you scrolling the page, for example).
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