If you have a paid plan, you can update your payment and billing information by following the steps below.
1. Log into your account.
2. Click your user icon (
), located in the top right corner of the page and select Settings
from the menu.
3. In the menu on the left side of the page, under Subscription click Billing.
4. To update your payment method or billing address, click Update Payment under Payment Method.
This opens the Subscriptions page.
5. On the account page, in the Billing Information box, click Edit.
This displays several fields for your credit card number and address that you can update as necessary.
6. When you have finished making your changes, click Update.
How to view invoices, billing statements or print a payment receipt
To access your invoices, billing information, or to print a copy of an invoice receipt, follow the instructions below. Log into your account. Click the user badge () in the upper right corner and select Settings from the menu. In the navigation menu ...
Add or remove a Billing Contact in a Team Plan
Adding a Billing Contact To add a Billing Contact to your Team Plan, follow the steps below. Log into your account as an Account Owner or Admin. Click your user badge () in the upper right corner and select Settings. In the menu on the left side of ...
Why does the Update Payment page show the full price of my plan when I have a discounted rate?
If you have been given a discounted rate, or forever coupon, for your ScreenPal plan, you may still see the full unit price of your plan displayed when you update your payment method (from Settings > Plan > Update Payment). For example, this customer ...
Update to the latest version from the app
How do I update to the latest version from the app? Launch the app and open the Project Manager. Click the ? (question mark) icon in the upper-right corner. You can now view the version of the app you're currently running and whether any updates ...
Transfer ownership of a Team account
What is an Account Owner? An Account Owner is different from an Account Admin. Account Owners are Super Admins and can perform several activities that Account Admins cannot. There can only be one Account Owner per Team Plan. If needed, you can ...