If you have a paid plan, you can update your payment and billing information by following the steps below.
1. Settings from the navigation menu on the left.
2. From the menu in the Settings area, click Plan.
3. To update your payment method or billing address, under Payment Method, click Update Payment.
This opens the Subscriptions page.
5. On the account page, in the Billing Information box, click Edit.
This displays several fields for your credit card number and address that you can update as necessary.
6. When you finish making your changes, click Update.
Related Articles
How to view invoices, billing statements or print a payment receipt
To access your ScreenPal invoices, billing information, or to print a copy of an invoice receipt, follow the instructions below. 1. Log into your ScreenPal account. 2. Click Settings from the menu on the left. 3. In Settings, go to Plan and Billing. ...
Add or remove a Billing Contact in a Team Plan
Adding a Billing Contact To add a Billing Contact to your Team Plan, follow the steps below. 1. Log into your account as an Team Owner. 2. Go to Settings > Account Management. 3. Under Billing Contacts, enter the email address of the user you would ...
Why does the Update Payment page show the full price of my plan when I have a discounted rate?
If you have been given a discounted rate, or forever coupon, for your ScreenPal plan, you may still see the full unit price of your plan displayed when you update your payment method (from Settings > Plan > Update Payment). For example, this customer ...
Update to the latest version from the app
How do I update to the latest version from the app? Launch the desktop app and open the Project Manager. Click the ? (question mark) icon in the upper-right corner. You can now view the version of the app you're currently running and whether any ...
ScreenPal user interface updates in version 3.11
Based on feedback from our users, we have made several updates to the user interface in the ScreenPal desktop application and the ScreenPal content hosting site. Our goal is to improve workflows and streamline editing and publishing. To assist with ...