Update billing and payment information

Update billing and payment information

Update your payment and billing information

If you have a paid plan, you can update your payment and billing information by following the steps below.

1. Log into your ScreenPal account and click Settings from the navigation menu on the left.
2. From the menu in the Settings area, click Plan & Billing in the menu.


NotesNote: If you are part of a Team Plan, you must be a Team Owner or Billing Contact to change plan, billing, and payment information. Team Admins and Team Users cannot edit this information.


3. To update your payment method or billing address, under Payment Method, click Update Payment.


This opens the Subscriptions page.

5. On the account page, in the Billing Information box, click Edit.




This displays several fields for your credit card number and address that you can edit as necessary.




6. When you finish making your changes, click Update.

Additional billing information

You can change your payment method once your current ScreenPal subscription expires.  Simply re-subscribe using the new payment method.
If you need to change your payment method from a credit card to PayPal mid-subscription, or remove your current payment method completely, you will need to contact Support. 

For information about how to cancel your ScreenPal plan, see Cancel my subscription.