Browse or Select folder closes immediately while attempting to save a video (Windows 10)
If you are experiencing an issue while saving videos to your computer from our screen recorder or video editor application, where the Browse or Select box closes immediately after clicking them, the issue could be caused by having a God Mode Folder enabled in Microsoft Windows 10.
If you have a God Mode folder created on your Desktop, please try deleting the folder in Windows. This should correct the problem that you're seeing with our application.
For more information about this particular Windows 10 mode click on the link below:
Edit a video project across a team
You can use the Video Editor to edit your co-worker's video projects, also known as .screenpal (or .somrec) files. To share your video files for editing with your team, you will need to export them from your Project Manager. Click Manage Video ...
Customize the size and shape of my video
You can easily adjust and customize the size and shape of your video from the video editor. There are a number of ways to change the size of your video. You can change either the Canvas size, which is the size of your overall video, or you can change ...
Find a recording (Windows and macOS)
If you are unable to locate a recording, where to look depends on whether you are looking for the video project, a saved MP4 video file, an uploaded video, or an exported .screenpal file. On older versions of the application, the default storage ...
Select video quality from the video player
As a viewer, you have the ability to select the quality of a video when you view it from the player. Available options are displayed in the Quality list when you click the Settings icon at the bottom of the player. The Auto option is selected by ...
Connect Webex by Cisco Meeting Recordings to the Desktop Video Editor
WebEx Integration: Easily download your WebEx Cloud recordings, or import your WebEx recordings from your local computer to manage, edit, and share your video meetings. This feature is included in both our Solo and Team Plans. Connect with your local ...