Sound isn't working/recording on the Mobile App (iOS / iPhone / iPad / Android)

Sound isn't working/recording on the Mobile App (iOS / iPhone / iPad / Android)

Make sure that your phone is not set to silent mode and that you have sufficient volume to the speakers before you begin recording.

Apple iPhone​/iPad:
Tap the microphone icon to turn your microphone on. This will capture your audio.


Please note: Apple restricts audio from being captured during FaceTime calls, as well as some other Apple-developed apps. (This is for privacy or copyright reasons.)

Android:
By default, the ScreenPal Android app will capture your microphone. You can turn your microphone on and off by tapping the Record button in our app and using the Record Microphone slider.



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