Setting up hosting

Setting up hosting

Setting up and customizing hosting

Free and Deluxe Users

If you are a Free or Solo Deluxe user, you have access to our free hosting services that enable storing, customization and sharing your image and video content.  You can configure several options in Hosting.

1. First, log into your account 
2. Click you user icon in the upper right, then click Settings.
3. On the left navigation menu bar click Content Hosting.




4. You have several settings on this page:
  1. You can enable or disable the commenting section shown on videos which allows your viewers to comment on videos they are viewing.  If disabled you won't be able to enable this feature for any videos in your library.

  2. If you have commenting enabled, you can also set any new video uploads to be enabled for commenting.  You can visit Video Details to disable for specific videos.
  3. You can hide the publish date on all videos and images so that the date won't be show to viewers of videos.  If you have this enabled, you won't be able to change for specific videos in your library.  If disabled, you can enable or disable for each video in your library by visiting Video Details and then Publishing Options.

Solo Premier, Solo Max and Team Plans

If you have a Solo Premier, Solo Max, or a Team Plan (with the exception of legacy Team Deluxe plans), you have many more features available in hosting that enable you to personalize your viewers' experience.  Your channels and homepages can be fully customized with your branding. Branding options can include subdomain/CNAME, company name, company logos, video player colors, and customized video landing page.

Note: To change these settings for a Team Plan, you must be an Team Owner or Administrator.

1. Login to your account 
2. Click you user icon in the upper right, then click Settings.
3. On the left navigation menu bar click Content Hosting.



Hosting: Site Setup

Use the options under Site Setup to determine whether users will use a custom domain to access your videos, a subdomain using screencasthost.com, or if your video links will point to ScreenPal.com.   If you choose to point users to our site, you can still customize the logo that will be displayed on video and channel pages.

No Custom Website 
Links to the videos you upload will be accessed from ScreenPal.com.

Subdomain on ScreencastHost.com
Selecting this option enables you to customize a subdomain on screencasthost.com. For example, "YourCompanyName.ScreencastHost.com".

CNAME from your domain
Use this option to map your own subdomain, or website (for example, video.mysite.com) to your selected content homepage. You can also click the link beside this option to request an SSL Certificate for a more secure HTTPS site.
Click on the support article below for assistance with setting up a CNAME: 

Hosting: Content



Page Title
Enter a page title to be displayed on the top of your hosted content page.  If you upload a logo in the Branding and Customization section, the logo will be used instead of your Page Title.

Require login to view content
Select No, content owner can choose visibility to allow all members of your team to select the visibility setting for each video they upload. 
Select Yes, require content only visible to Team Users, to automatically set all images and videos uploaded by members of your team to Team User visibility, which requires team members to log into ScreenPal before viewing.  When you select this option, members of your team cannot override the visibility setting for a video unless add them to a specific group with override ability.  You may want to do this, for example, if you have a group within your Team that is consistently posting public videos, such as Marketing or Customer Education.

Note: As a Team Owner or Team Administrator, you can still override the visibility setting for content that these team members upload or channels they create.  For example, if a team member who is part of a group with override ability changes the visibility of a video to Public and that video should not actually be public, as a Team Admin you can open the video details and select the Clear visibility override check box.  Selecting this check box changes the visibility of the video back to Team User.  For more information, see our Team Plan Sharing video tutorial.

To allow specific groups of users to override the visibility setting, save your setting for Require login to view content by clicking the Update Video Hosting Settings button at the bottom of the Content Hosting settings page. 

Next, scroll back up to Hosting: Content and click the groups link:




This opens the Groups area of your account:




Click the More Options icon for the group to which you want to give override access and select Edit Group from the menu.




This opens the Edit Group box.  To enable members of the selected group to override the video visibility setting of content they upload to ScreenPal, select the check box next to Allow group members to choose visibility for their content (regardless of team visibility settings).



Finally, click Save.

Hosting: AI



If you are a Solo Max user, you can enable the ScreenPal AI features by selecting the checkbox next to Enable AI features.  If you are a Team Plan owner or administrator, you can enable the AI feature for all members of your team by selecting this checkbox.

Next, select one of these options:
  1. To run the AI feature manually on the videos you upload to ScreenPal, select the button next to You decide when to use AI on content.  To run the AI tool on a video you will need to visit the Video Details tab and click the Generate button.
  2. To automatically run AI on every video you upload to your ScreenPal hosting account, select AI will automatically be applied to newly uploaded content.
Finally, you can enable automatic translations on your video watch pages for your audience by selecting the checkbox next to Enable auto-translations on watch pages for viewers.  When auto-translations is enabled and you run our AI tool on a video, members of your audience will be able to visit the video watch page, select their preferred language from a list, and translate the video.


Hosting: Commenting



In the Commenting area of Settings you can:

  1. Enable or disable the commenting section shown with videos which allows your viewers to comment on videos they are viewing.  If disabled you won't be able to enable this feature for any videos in your library.
  2. If you have commenting enabled, you can also set any new video uploads to be enabled for commenting.  You can visit Video Details to disable for specific videos.
  3. Hide the publish date on all videos and images so that the date won't be show to viewers of videos.  If you have this enabled, you won't be able to change for specific videos in your library.  If disabled, you can enable or disable for each video in your library by visiting Video Details and then Publishing Options.

Hosting: Branding & Customization

To use a company logo, select the Use Logo checkbox. Next, click the Upload Logo button to upload your logo image.

Note: The recommended logo dimensions are 400px x 100px and the max upload size is 2MB.




If you do not have a logo and would like to use your company name instead, enter it in the Page Title box located in the Hosting: Content section above. 

From the Hosting: Branding & Customization area, you can also do the following:
  1. Customize the color of the header by selecting the Customize header color checkbox and selecting a color using the color picker, or entering a hex color code in the box.
  2. Enter a link that viewers will be directed to when they click your logo by entering a link in the Logo Link box. Please note that this value must be a valid URL or you will not be able to save your changes. Additionally, if you choose not to enter a link in the Logo Link box, your logo will still be displayed at the top of your site, but it will not be clickable.
  3. Change what is displayed on your site's homepage (see below).

Homepage display

If you specify a Subdomain or CNAME in the Site Setup section, our viewer watch page content and any associated URL will use that subdomain (that is, mysubdomain.screencasthost.com or mycname.com).   You also get a dedicated Home Page to present curated content to your users or Team.

Use the Home Page drop-down list to select the items that will displayed on your team's homepage.



Available options are:

Show a blank page
Show a channel (which enables you to choose a channel when selected)
Show most recent uploads
Show a list of channels

Player Customization 




From this area, you can add a custom image, logo, or icon to be displayed on all your Team's images, videos and Home Page. Uploading this image from the Content Hosting area displays the uploaded image on all videos for all members of your Team. To upload an image, click the Upload Logo button and select a file. Next, select the image or logo's position on your videos by selecting one of the boxes under Position on Video

For Player Color, you can change the video player color palette to match your organization's logo and branding. 

To enable your Team's users to upload their own logos or images and customize the branding of their own content, select the Allow team users to customize the branding of their videos checkbox. If you do not select this check box, the Player Branding icon (shown below) will be unavailable for all Team members.





If you'd like to allow the members of their team to customize the Player Options and Viewer Actions for the videos they upload, select the Allow team users to customize their videos checkbox. If you clear this checkbox, the Player Customization section on the Share Video tab will not be displayed for team members.



To learn more about customizing the video player, you can watch this tutorial:

When you are finished modifying the Content Hosting settings, click Update Video Hosting Settings to apply your changes. 




If you have any questions or need further assistance, please contact our support team directly by using the link below. Click Submit a Ticket and provide us with a brief description of your concern. We will contact you within 24 hours.


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