If you choose to have your team members log into ScreenPal via SAML, you will need to take note of how the name fields are filled out in ScreenPal, in the
Users list, for example.
If your users' names are not being populated as expected (for example, a user's first and last name are both displayed in the First Name field) you need to ensure that SAML claims sent by your SAML provider are using the following attributes for the account identifier. ScreenPal processes these attributes in the following order:
1. $attributes[$firstName], $attributes[$lastName] - This attribute is preferred if it is short enough not to be a Globally Unique Identifier.
2. http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name - This attribute must not contain '@' and assumes 'First, Last' format; cannot be an email address
3. http://schemas.microsoft.com/identity/claims/displayname - This is a Microsoft-specific fallback attribute, assumes 'First, Last' format
4. 'FirstName' and 'LastName' attributes - Basic string-based fallback
5. givenname and surname claims - These are standard SAML URIs and should only be used as a last resort as they pull individually