Recorder won't launch from my web browser, Help!
If you're having troubles launching the recorder from within your web browser then you should try downloading our stand-alone app install so you can run the recorder like any other app installed on your Windows or Mac PC:
How to send us an error report to get help
If you have experience issues while using any of our apps, you can submit an error report following these steps: Windows or Mac Desktop Apps 1. Open our app from your Start menu or by logging in and clicking the on the upper right of the page. 2. In ...
Screen Recorder Launcher API Functions
Start the tools (screen recorder, screenshots, editing)
There are several ways to start our tools, including: 1. From our web page. 2. From your Desktop, Windows tool tray or your Mac menu bar. 3. Using the Google Chrome extension. Web page If you have an account, you can log in to capture a screenshot, ...
Get our Google Chrome extension to launch desktop apps
The Chrome extension allows you to launch our desktop apps directly from your Google Chrome browser. 1. Click here to open our extension page in the Chrome Web Store. 2. Click Add to Chrome. This displays a message asking you if you would like to add ...
ScreenPal Video Messaging Chrome Extension: How to contact support with an issue
If you experience an issue using ScreenPal and need to contact support, you can visit the extension menu from your Google Chrome browser and click Need Help? Contact Support. You will then be presented with a Get Help dialog where you can enter your ...