New ScreenPal Chrome extension is disabled

New ScreenPal Chrome extension is disabled

Accept permissions for the new ScreenPal extension

Please note that if you were running the old ScreenPal Video Messaging and Desktop Launcher extensions and you install the new extension, Chrome will disable the existing installation until you accept the new extension permissions, since they are different from the old permissions.

When you open your Chrome browser for the first time after installing the new ScreenPal extension, you will see an error displayed in the upper right corner of the screen.



Clicking this error displays a message, notifying you that the ScreenPal extension is currently disabled:



Click the message to display the new ScreenPal extension permissions.



Click Accept permissions to enable the new extension.

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