macOS permissions

macOS permissions

If you are unable to record the screen, camera  or microphone using ScreenPal on macOS, use the following steps to ensure that all necessary permissions are enabled.
  1. Click the Apple icon (top-left corner of your screen) and select System Settings:

  2. Navigate to the Privacy & Security tab, then go through and check the Camera, Microphone, Files and Folders, and Screen & System Audio Recording settings:

    Note: Older versions of macOS display Screen Recording instead of Screen & System Audio Recording.
  3. In each of these settings windows, toggle ScreenPal to Enabled:

After enabling these permissions, exit and relaunch the application.  Here are the steps to do so:
  1. From the right side of the Mac menu bar, Control+Click the ScreenPal app icon.
  2. Select Quit from the pop-up menu:
  3. Login to screenpal.com.
  4. Use the desired launch icon:


    • Related Articles

    • Why do I need to grant ScreenPal permissions to my device, camera, and microphone?

      When you install our application on your mobile device, you will receive several notifications asking you to grant permissions to our app. Examples of permissions you might need to grant our application are displayed below. Access to your photos We ...
    • Set up macOS Permissions for recording with ScreenPal

      The ScreenPal recorder runs inside the Google Chrome web browser, which needs access to the following resources on macOS to make recordings: Screen Recording Microphone Camera Steps to enable access: 1. Click the Apple menu and select System ...
    • Record your Android device screen

      Download the Screen Recorder and Video Editor app for Android Get our app on Google Play. Using the Android Screen Recorder: You can launch the recorder by using overlay controls, the notification bar, or directly from our Android app. Record using ...
    • Record the audio on a Mac

       How can I record the audio from my computer (Mac)? You can record the audio that is generated by the computer by clicking the Computer Audio option in the recorder controls. The first time you use this feature, you will be prompted to add a capture ...
    • Record your iPhone or iPad screen

      Visit the App Store to download our screen recorder for iPhone and iPad. Use the iOS Screen Recorder: 1. Open the app and tap the red Rec button. 2. Select the type of recording you'd like to make. 3. Select ScreenPal from the list to make this your ...