Inclusion and Accessibility
Our commitment to accessibility.
ScreenPal is dedicated to ensuring our products are inclusive and meet the accessibility needs of our diverse customers.
We believe in eliminating barriers in education and idea-sharing. We believe that everyone in the community should be able to use our product equally. We strive to create products that can be accessed using keyboard navigation and assistive technologies, such as screen readers.
Our commitment to accessibility is demonstrated by Voluntary Product Accessibility Template (VPAT) report and conformance to WCAG 2.1 Level A/AA (ISO/IEC 40500) and US Section 508. We conduct regularly testing internally and via third party to make sure our latest products are accessible. Our processes include design and coding best practices, identifying accessibility issues and addressing those issues. This is a continual process followed over the product development lifecycle. All our VPAT reports are readily available and can be accessed from our ScreenPal VPATs Home page.
We want all videos created using our products to be accessible, too.
In April 2024, the U.S. Department of Justice (DOJ) issued a new digital accessibility rule under Title II of the Americans with Disabilities Act (ADA). This new rule requires state and local governments to ensure that all digital content, including videos, is accessible and complies with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also want our users to make their videos accessible for everyone! We encourage people to create videos with closed captions, audio descriptions, and proper color contrast to meet these guidelines. Closed Captions – There are several ways for our users add captions to their videos:
Upload a captions file
Interactive Captions Editor
ScreenPal AI automated caption generation (Solo Max and Team Business plans only)
Using a script within our Stories feature as captions
Use our Narrate tool in the Video Editor or our AI Text-to-speech tool to create audio descriptions for relevant visual information in your videos.
To customize the appearance of the video player or CTA buttons on our hosting platform, we give guidance on proper color contrast. The color picker will provide immediate feedback if a color doesn't meet the minimum contrast ratio defined by WCAG.
Navigation of the video player can be accomplished using a keyboard and/or screen reader.
We want to hear from you if you encounter any barriers using our app, or if you have any ideas on how we can improve our accessibility.
Related Articles
Color Contrast for Player Accessibility
Color Contrast: Web Content Accessibility Guidelines (WCAG) 2.1 define how to make content more accessible to people with disabilities. According to the WCAG, for contrast conformity at the mid-range level (AA), the visual presentation of text and ...
Typing or pressing keys on the keyboard will start or pause the recording (macOS)
If typing on a macOS device while using the Screen Recorder either starts, stops, or zooms a recording, this may be due to system settings. Here are the steps to check and adjust these settings: Click the Apple icon (top-left corner of your screen) ...
Show finger taps when recording your screen on iOS
Our mobile application does not capture user gestures, such as taps and swipes, for display within the recorder, in order to protect your privacy. However, you can enable AssistiveTouch on your Apple device and our application will capture these ...
Brand and customize the video player
With a Solo Max or Team Plan, you can easily customize the video player to match your personality, brand, or campaign. Please note that if you are a member of a Team Plan, your Account Owner or Administrator might choose to limit branding controls ...
Find the location of your videos
Apple iPhone/iPad: Your videos can be accessed directly from our app, and can also be found in the ScreenPal album in your Camera Roll. You can access your Camera Roll using the iPhone Photos app. Android: Your videos can be found in our app, or in ...