Inclusion and Accessibility
Our commitment to accessibility.
We are dedicated to ensuring our products are inclusive and meet the accessibility needs of our diverse customers.
We believe in eliminating barriers in education and idea-sharing. We believe that everyone in the community should be able to use our product equally. We strive to create products that can be accessed using keyboard navigation and assistive technologies, such as screen readers.
Our commitment to accessibility is demonstrated by Voluntary Product Accessibility Template (VPAT) report and conformance to WCAG 2.1 Level A/AA (ISO/IEC 40500) and US Section 508. We conduct regularly testing internally and via third party to make sure our latest products are accessible. Our processes include design and coding best practices, identifying accessibility issues and addressing those issues. This is a continual process followed over the product development lifecycle. All our VPAT reports are readily available and can be requested by contacting us.
We want all videos created using our products to be accessible, too.
We also want our users to make their videos accessible for everyone! We encourage people to create videos with closed captioning and player controls that have proper contrast through our product.
Closed Captions – There are four ways for our users add captions to their videos:
Upload a captions file
Interactive Captions Editor
Automated captions through Speech-to-Text
Using a script (in Scripted Recordings) as the caption.
For people looking to customize the appearance of the video player or add CTA buttons on our hosting platform, we give guidance on proper color contrast. The color picker will provide immediate feedback if a color doesn't meet the minimum contrast ratio defined by WCAG (Web Content Accessibility Guidelines).
Navigation of the video player can be accomplished using a keyboard and/or screen reader.
We want to hear from you if you encounter any barriers using our app, or if you have any ideas on how we can improve our accessibility.
Color Contrast for Player Accessibility
Color Contrast: Web Content Accessibility Guidelines (WCAG) 2.1 define how to make content more accessible to people with disabilities. According to the WCAG, for contrast conformity at the mid-range level (AA), the visual presentation of text and ...
macOS Computer: Typing or Pressing keys on the keyboard will start or pause the Recording.
macOS Computer: Typing or pressing keys on the keyboard will start or pause the Recording. If you are a macOS user (MacBook, iMac, MacMini), and are experiencing issues when using the keyboard during your recordings (the screen recorder starts, ...
Show finger taps when recording your screen on iOS
Our mobile application does not capture user gestures, such as taps and swipes, for display within the recorder, in order to protect your privacy. However, you can enable AssistiveTouch on your Apple device and our application will capture these ...
Customize the video player
With a Solo Premier, Solo Max, or Team Plan, you can easily customize the video player to match your personality, brand, or campaign. Please note that if you are a member of a Team Plan, your Account Owner or Administrator might choose to limit these ...
I'm directly uploading my recording to YouTube, but can't include my Captions in the upload
Our application allows a user to add captions as well as upload the edited video to Youtube. Unfortunately, YouTube has it's own method for adding captions so it works best to use their captioning system instead. The YouTube support article below ...