How to view invoices, billing statements or print a payment receipt
To access your invoices, billing information, or to print a copy of an invoice receipt, follow the instructions below.
1. Log into your ScreenPal account.
2. Click your user badge in the upper right corner and select Settings from the menu.
3. In the navigation menu bar on the left side of the page, under Subscription, click Billing.
The Billing page displays your payment method with a link to update it, as well as your invoice history. You can view certain invoice information directly from this page, including the Date, Description, Invoice Number, and Amount.
You can also click the PDF link next to an invoice to download a detailed PDF.
5. To view the invoice, open the PDF document from your Downloads folder.
Update billing and payment information
If you have a paid plan, you can update your payment and billing information by following the steps below. 1. Log into your account. 2. Click your user icon (), located in the top right corner of the page and select Settings from the menu. 3. In the ...
Why does the Update Payment page show the full price of my plan when I have a discounted rate?
If you have been given a discounted rate, or forever coupon, for your ScreenPal plan, you may still see the full unit price of your plan displayed when you update your payment method (from Settings > Plan > Update Payment). For example, this customer ...
Add or remove a Billing Contact in a Team Plan
Adding a Billing Contact To add a Billing Contact to your Team Plan, follow the steps below. Log into your account as an Account Owner or Admin. Click your user badge () in the upper right corner and select Settings. In the menu on the left side of ...
View the results of a quiz
After all of your viewers have responded to your quiz, survey, or poll, you can review the results in your ScreenPal Hosting account. Navigate to the Quizzes page by clicking Quizzes in the menu on the left side of the page. Hover over the quiz you'd ...
Create, view, and score a quiz
Note: You must have a Solo Max, Team Education, or Team Business account to access our Quizzing and Polling feature. To create a new quiz, click Quizzes from the menu on the left side of the Content area. Use the four tabs on the Quiz page to create ...