Add a Billing Contact to your Team Plan

Add or remove a Billing Contact in a Team Plan

Adding a Billing Contact

To add a Billing Contact to your Team Plan, follow the steps below.

1. Log into your account as an Team Owner.
2. Go to Settings > Account Management.
3. Under Billing Contacts, enter the email address of the user you would like to add as a Billing Contact.



If the user exists in your team, they will be granted Admin access.  If the user does not exist in your current team, they will receive an invitation via email to join the team. After joining, they will be granted admin access.

Remove a Billing Contact

1. Log into your account as an Team Owner.
2. Go to Settings > Account Management.
3. Under Billing Contacts click the red minus/remove icon next to the Billing Contact you wish to remove.




A message is displayed, asking you if you are sure you would like to remove the Billing Contact. To proceed, click Remove Billing Contact.



What can a Billing Contact do?

  1. See billing, usage, or plan information
  2. Update or cancel a plan.
  3. Change a credit card.

What can't a Billing Contact do?

  1. Upgrade or downgrade a plan
  2. Cancel a plan

    • Related Articles

    • Creating Groups for your team

      If you are a Team Owner or Team Administrator of a Team Plan, you can create collections of users called Groups. Your Team Members can then share content to these groups without having to select individual Team Members. You can also enable a group to ...

    • What happens if my Team Plan lapses?

      What happens when you are a member of a K-12 Team Plan that lapses? When you are a member of a Team Plan whose Team Administrator has identified it as a K-12 plan, your content will be frozen when your plan lapses. You will see this message when you ...

    • Add or remove an Admin on a Team Plan

      Add Account Admins To add an Admin to your Team Plan, follow the steps below. You can have multiple Account Admins within a Team Plan. 1. Log into your account as an Team Owner or Admin. 2. Click Settings in the menu on the left. 3. Under Team ...

    • Team Admin: Add users to your Team Plan

      Team Creators versus Team Users When you have a Team Plan, ScreenPal Team Creator licenses are consumed when one of the following occurs: A user logs into a ScreenPal hosting account that is associated with your Team Plan during the plan month. That ...

    • Join my Team Plan

      If your organization purchased a Team Plan that requires you have an account with us (for example, you need an account to host videos and images on our site), you need to join the Team Plan to access advanced features. There are a few ways you can ...