How are Creator Licenses counted in Team Plans?
When you have a Team Plan, ScreenPal Team Creator licenses are consumed when one of the following occurs:
- A user logs into a ScreenPal hosting account that is associated with your Team Plan during the plan month and interacts with video or image content, views analytics information, opens their Settings page, opens a channel or folder, or navigates to the Users page. This includes launching the ScreenPal LTI plug-in from within a Learning Management System (LMS).
- A user launches any of the ScreenPal desktop apps (Screen Recorder, Screenshot tool, Project Manager, or Video Editor). This includes launching the apps from a desktop shortcut or from the Windows toolbar or Mac menu bar, or launching the tools from a Team Feature Access page or a Custom Access page.
When you add a user to your team, but they do not log into their ScreenPal Team Plan account or launch any of the ScreenPal tools, they are considered a Team User. Team Users do not consume Team licenses and you can have an unlimited number of Team Users within your Team Plan.
You can silently install on all computers and it won’t count against your licenses until the user opens our app from their desktop.
Licenses reset each month. That means that if you have 100 Team Creators launch the tools or interact with ScreenPal hosted content in one month, you can have a completely different set of 100 Team Creators launch the following month. You do not necessarily need a 1:1 correlation between users and licenses.
The Team Administrator of your account can see how many creators are counted for the current month. They can also set an email alert for when your plan reaches 70% of max usage. It’s easy to upgrade as usage grows and we will prorate the upgrade cost to your current plan term.
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