Do you provide phone support? What number can I call?
We do not
offer phone support. Why? Simply put, phone support is not the most efficient way to help you. We provide email support because it enables us to exchange links, share log files, and dive into your account history. Additionally, we can provide this support without you sitting on hold while the files transfer. This also helps us keep our costs low, so we can pass along those savings to our users.
Want a smoother support process? When contacting us, please use the email address that is associated with your account.
Need help? Please submit a ticket here.
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