Do you provide phone support? What number can I call?
We do not offer phone support, but we do our best to reply quickly to all support requests via email.
We provide support via email so our team can fully investigate issues, review account details, and provide the most accurate solutions possible. Email is also advantageous because it supports sharing screenshots and log files, which help expedite troubleshooting.
Want a faster support experience? When contacting us, please use the email address that is associated with your ScreenPal account. Provide a detailed description of the issue, and share screenshots if possible.
Live chat support is also available for Team Admins and Solo Max subscribers. This is accessible via the User badge dropdown menu, which is located at the top-right of the website when logged in:
Need help? Please submit a ticket here.