As a Team Owner or Account Admin, you can customize the information that is displayed on your Team's Help page. This page is displayed for your users when they log into their account, click their user icon in the top right, and select Help from the menu.
To customize your organization's Help page, complete the steps below.
1. Log into your ScreenPal Team account as a Team Owner or Admin.
2. Click Settings from the menu on the left.
3. Click Organization & Team Support.
4. Under Company Profile, enter your Organization Name, Country, Post Code, and VAT Number (if applicable). You Organization Name will be displayed on the Team Help page.
5. Under Team Member Help Page, for Message to Users, you can enter a message that will be displayed under the name of your organization on the Team Help page.
6. For Contact Name for Team Users and Contact Email for Team Users enter the name and email of the person who can assist your team members with issues related to ScreenPal and your team's plan.
7. When you are finished, click Save Changes.
Your Team Members can access your Team Help page by clicking their user badge and then selecting Help.
Related Articles
Admins: Install ScreenPal on your organization's Android devices
Silently install the ScreenPal app for Android users When you use Android Enterprise with an enterprise mobility management (EMM) provider who offers full device management, you can silently distribute apps to Android devices in your organization, ...
Get Help: Contact Support
If you experience issues while using any of our apps, you can submit an error report or contact support to get help by following the steps below. Windows or Mac Desktop Apps 1. Launch the desktop app from system tray in Windows or menu bar on Mac, or ...
Brand and customize the video player
With a Solo Max or Team Plan, you can easily customize the video player to match your personality, brand, or campaign. Please note that if you are a member of a Team Plan, your Account Owner or Administrator might choose to limit branding controls ...
Set up our app with ADFS SSO (SAML) for your organization
Set up our app with ADFS SSO (SAML) for your organization Active Directory Federation Services (ADFS) can provide your users with single sign-on (SSO) access via Security Assertion Markup Language 2.0 Standard (SAML) to your Team Plan. When Team ...
Customize your webcam
When you use ScreenPal's Screen Recorder to record your screen and webcam together, you can easily customize the appearance of your webcam. Begin by opening the Screen Recorder and click Both. This displays your webcam preview. To change the shape of ...