Change my account email or password
The name, email address, and password associated with your user account can be changed in Settings. Here are the steps to do so:
1. Click the User icon (top-right corner of the website) and select Settings from the dropdown menu.
2. From the My Profile page, you can update your First Name, Last Name, and Email Address, then click Update My Profile to save your changes.
3. You can also click Send email to request password reset to have an email sent to your user account's email address, which includes a reset password link.
Note: The option to reset your password is not displayed if you use a Google or Apple account to log into our site. If that is the case, you can update your password via Google or Apple.
Change the location where recordings are stored
In older versions of ScreenPal, video projects are stored in the Documents folder on both PC and Mac by default. In newer versions (3.4.0 and above), video projects are stored in your User Profile folder on Windows (C:\Users\UserName\ScreenPal) and ...
Add your account to our mobile app
You can quickly log into your account using our mobile application to upload mobile recordings to your account and access the features associated with your account from your iOS device. To do this, follow the steps below. 1. Open our app on your iOS ...
Use your password manager to associate your Screencast-O-Matic credentials with screenpal.com
After our switch from screencast-o-matic.com to screenpal.com, password managers such as Bitwarden, LastPass, and the built-in password managers for Google Chrome and Microsoft Edge, will not associate your Screencast-O-Matic username and password ...
Transfer ownership of a Team account
What is an Account Owner? An Account Owner is different from an Account Admin. Account Owners are Super Admins and can perform several activities that Account Admins cannot. There can only be one Account Owner per Team Plan. If needed, you can ...
How do I know if my account has been added to a Team Plan?
The steps below assume that you already have an account that is associated with a Team Plan. If your organization has a Team Plan that does not require you to create an account to access our tools, see My Team Plan does not require account creation; ...