Cancel my subscription

You may cancel your subscription at any time by turning off auto-renewal. Your paid features will continue to be available until your annual or monthly subscription expires at the end of the current billing period. Once expired, your user account will switch to the free plan.

Here are the steps to cancel your subscription:

1. Via a web browser, log into your ScreenPal account and click Settings from the navigation menu on the left.

ScreenPal Library with arrow pointing to Settings in left-hand menu

2. Select Plan & Billing:

Settings menu with arrow pointing to Plan & Billing option

3. Under Plan Details, you will see the details of your current plan. Click Modify.

Plan Details section of Plan & Billing page with arrow pointing to Modify link

Note: The Dates column displays the date on which your subscription will expire once you have completed the cancellation process.

4. On the Modify Plan page, Cancel My Plan (top-right corner).

Modify Plan page with arrow pointing to Cancel My Plan link

5. Click Turn off Auto-Renewal.

Cancel Plan modal with Turn off Auto-Renewal link and Return to Setting button

This change will be saved immediately, after which you will receive a confirmation message at the top of the page.

Confirmation pop-up message stating Auto-Renew has been turned off

If at any point you decide you would like to continue with your subscription, you may do so by clicking Reactivate on the Plan page: