Will I receive a refund if I cancel my subscription?
Will I receive a refund if I cancel my subscription? We do not provide refunds unless it's legally required in the region where you live as outlined in our Terms of Service. Canceling your subscription before it expires means you’ll finish your ...
Setting up your subscription to auto-renew
If you previously canceled your paid subscription you can re-enable it before it expires using the following steps. Click the User icon (top-right corner of the website). Select Settings from the dropdown menu. Navigate to the Plan page (via the ...
What happens to my uploads if I cancel my paid plan?
When your paid plan subscription expires, your account will revert to Free hosting. All content uploaded to our hosting platform will remain in-place and shared links will continue to function. Your account will be subject to the bandwidth limits for ...
Backup and Restore
Backup and Restore We support online or "cloud" backups. Perhaps you'd like to access your video projects on multiple computers or know that they are in a protected location in case something happens to your computer. In either case, our Backup and ...
Where can I see my bandwidth usage?
To view your account bandwidth, log into your account. Next, click the user icon in the upper right corner of the page () and select Settings. On the left side of the page, under Subscription, click Usage. On the Usage Overview page, you can view ...